The surgery had a new telephone system installed this week (23/5/19).
Unfortunately some of the usual answer machine facilities do not appear to working as well as we would like. This may result in a delay processing things like your repeat prescription. We do apologise for any inconvenience and we appreciate your patience with these teething issues.
On a positive note, the building work is almost complete. We are just awaiting delivery of the new lift in August. We thank you for your patience with the noise, dust and disruption over the past few months.
Thank you for your patience.
We have extended hours here at the surgery, and also at our shared hub for all the Bromsgrove practices:
New Road Surgery: late night Mondays, early Tuesday mornings, and one Saturday morning each month (first Saturday of the month, unless it falls on a B/H weekend)
BHI Parkside 'Hub': every Tuesday evening 18.30-20.00
We also have occasional weekends throughout the year at the hub covering Friday's 18.30-20.00 and Saturday's 08.30-12.30 for face to face appointments with GP's, nurses and HCA's, and telephone call appointments with a GP on a Sunday.
Injured or unwell?
Stop and think - is A& E for me?
There are a range of local NHS services - which may be quicker and even be closer to your home. Using the right service means you don't spend hours waiting in A&E, and treatment can be given quicker to those really in need of urgent care.
Get your free guide to local health services: Is A&E for me?
This vital guide gives you all the information you need, when you need it most. Quickly find your nearest Minor Injury Unit, GP, Pharmacy and A&E department or find out how to treat yourself at home.
Is A&E for me? presentation
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family test is a way of gathering your feedback about this experience and helping to drive improvement in services.
Take the Friends and Family test today by clicking on the image to the left.
(Site updated 04/06/2019)