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Noticeboard


Repeat Prescriptions

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!

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 YOUR APPOINTMENT -

KEEP IT, CANCEL IT, BUT PLEASE DON'T WASTE IT!!!

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Out of Hours

If you need a doctor out of normal working hours, ring 01527 575 800 and our answering machine will tell you how to contact the out-of-hours emergency service. 

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Cancelling your Appointment

To find out how to cancel your appointment

Click Here

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Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.

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Lost Property

If you believe you have left something behind, please ask at reception.

 

 

 

Practice Information

Confidentiality

All patient notes and computerised records are treated with the strictest confidentiality. The practice is registered and complies with the Data Protection Act 1998. 


FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.  This scheme is available from reception. 


Violent Or Abusive Behaviour

Thankfully this is very rare. We have a policy of zero tolerance regarding violence or aggression. All such cases will be reported to the police and dealt with accordingly. 
 


 Patient Charter

Please click on the link below to view the New Road Surgery Patient Charter.
New Road Surgery Patients Charter 2014

 GP Earning Declaration

All GP practices are required to declare the mean earnings for GP's working to deliver NHS services to patients at each practice.

It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings nor to make any comparison with any other practice.

The average earnings for GP's working in New Road Surgery, Bromsgrove in the last financial year before tax and national insurance was £69,038. This is the average pay for 5 full time GP's and 2 part time GP's who worked in the practice for more than 6 months.


Important changes to how we handle your personal data 

We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you. The practice has no choice but to allow the HSCIC to extract this information. However, individual patients can instruct their practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information please download the attached patient information leaflet and patient FAQs. If you wish to opt out of this data transfer, please complete an opt out form and return to the surgery as soon as possible.

If you have any queries or concerns please do not hesitate to contact the surgery.

Patient Information Leaflet

Patient FAQs

Care Data Opt Out


Smoking Policy 

We operate a no smoking policy at New Road Surgery. Thank you for your co-operation.

 



 
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