Noticeboard

Face Coverings
 
From Monday 15th June 2020, if you are asked to attend the surgery for a face to face appointment you will be required to wear a face covering. 
Unfortunately if you attend your appointment without a face covering we will not be able to provide you with one and you will be turned away.
Please click here for Government advice regarding suitable face coverings.

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IMPORTANT ADVICE ABOUT CORONAVIRUS

The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.

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Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.

Urgent Prescription Requests

 

We will be changing the way we process on the day/urgent prescription requests from 31st August 2020.

 

We are often asked to raise these urgently, often at very short notice, due to patients failing to order in advance. This impacts greatly on our workload because each repeat prescription request has to be checked personally by us to ensure it is safe to issue. If you ask us to do a repeat prescription on the same day it means that it has to be handled separately from the normal requests, and this means we have to take time out of our schedule to check it. Doing it this way increases the chances of a mistake being made and also can also lead to appointments times running late. Asking us to do a prescription on the same day is, in effect, jumping the queue. You may think ‘but it’s just one prescription’, but we have over 13,000 patients and can have many requests per day.

 

At the time of writing, we are seeing an increasing number of “same day requests.” We feel this is not safe and so have changed our rules regarding medication requests.

 

From the 31st August, all requests for repeat prescriptions will be subject to our “2 working days” turnaround, to ensure safety and fairness. It is your responsibility to ensure you order your repeat prescription in plenty of time.

 

Many medications can safely be missed for a few days if you do run out.

There are, of course, a few medications that must not be missed (such as Insulin and anti-epileptic drugs), and if you run out of one of these, then please explain this to our staff when you ring. We will issue such prescriptions as a one-off on the day in the first instance, but you will be asked to ensure you do not run out again and will be directed to this message on our website.

 

Please respect our staff if they explain this new process to you – they are working under instruction from the doctors and we are all doing our best to ensure safety of all our patients.

 

Thank you for your understanding.

 

The Doctors

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: (http://www.travax.nhs.uk/diseases/vaccine-preventable/measles-mumps-rubella.aspx). If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.


Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!

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 YOUR APPOINTMENT -

KEEP IT, CANCEL IT, BUT PLEASE DON'T WASTE IT!!!

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Out of Hours

If you need a doctor out of normal working hours, ring 111.


Cancelling your Appointment

To find out how to cancel your appointment

Click Here


Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.

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Lost Property

If you believe you have left something behind, please ask at reception.

 

 

 

Family Health

Planning Your Pregnancy

Child Health 0 - 6 Years

Child Health 7 to 15 Years

Men

Women

Seniors

Sexual Health

Sexual Health

coldBoth men and women need to look after their sexual health and take time to understand the issues that surround contraception and sexually transmitted infections (STIs).

For instance there are some STIs, like chlamydia, that you could be carrying without having any symptoms. This infection can affect fertility, so it's important to make use of the sexual health services available for free on the NHS.

Useful Resources:

Sex & Young People
A comprehensive guide to the questions you may have about sex from the NHS

Sexually Transmitted Infections
Issues, symptoms and treatments

Sexual Health FAQs
Expert answers from a qualified Doctor

NetdoctorFPA
Here you'll find tips for a fulfilling sex life plus advice on STDs, contraception and common sex problems.

FPA - The Sexual Health Charity
Sexual health advice and information on contraception, sexually transmitted infections, pregnancy choices, abortion and planning a pregnancy.


Contraception

There are so many different types of contraception available that you should be able to find the right method. You may have to try several different things before you choose the one you like most.

Types of contraception

Useful Resources

NetDoctor
A Family Planning specialist writes about the different types of contraception, the benefits and pitfalls and how effective they are

Contraception - NHS
Information on Contraception from NHS Choices including why, when and how it should be used and with links to other useful resources.

Hormonal Contraception
This factsheet is for women who are taking hormonal contraceptives, or who would like information about them.


Chlamydia

Chlamydia is the most commonly diagnosed sexually transmitted infection among under-25s. Often there are no symptoms, but testing and treatment are simple.

Causes and risk factors Chlamydia is usually passed from one person to another during vaginal, oral or anal sex, or by sharing sex toys. It can live inside cells of the cervix, urethra, rectum and sometimes in the throat and eyes.

Useful Links

NHS - focus on Chlamydia Information, videos and advice from the NHS website

Chlamydia
This factsheet is for people who have chlamydia, or who would like information about it.


These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice

 
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