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The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.


Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 111.

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.





appointmentsWe offer telephone and face to face appointments with doctors and nurse practitioners each day. We have a flexible system where appointments can be booked in advance or on the day of need and we actively encourage continuity of care by your case being handled by an individual clinician where possible.

For callers before 10:15am we offer the facility for a doctor to call back for a telephone consultation.


Pre-bookable doctor appointments are available to book on-line. This means that appointments can be made from home, thus avoiding the need to telephone the surgery. Please ask at Reception for details of how to register to use this service.

Please note: When you book a telephone appointment online, the time slot that you book is not the time that you will receive the call from the Doctor. You will receive a telephone call either in the morning (before 1pm) or in the afternoon (after 1pm).


Book on-line and save time.


The doctors and nurses are happy to consult on the telephone and give advice on minor ailments, which may save you a visit to the surgery. Ring the surgery during normal surgery hours. If the doctor is not available they will ring you back as soon as they are free.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website