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The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.


Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 111.

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

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Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.




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 Repeat Prescription Ordering

As of the 1st October 2019 , we will no longer be offering the option of a dedicated repeat prescription ordering line. We will also no longer receive faxed requests. This is to help reduce medication errors whilst leaving messages. 

To order repeat medications, you can either request online via 'patient access', telephone on the main direct number, post in person using our letterbox or by post.

Repeat Prescriptions

Currently, due to the COVID 19 pandemic, you will not be able to collect your prescription in person from the surgery. You must have a nominated pharmacy and your prescription will be sent directly to your choice of pharmacy via EPS.

 Prescriptions ordered before 10.00am will be ready for collection after 17.00pm on the next working day.  

Don't forget to leave enough time to order your repeat prescription, please order generally 1 week before your medication is due.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website