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The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.


Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 111.

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

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Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.




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New Electronic Repeat Prescription Service (EPS)

The Surgery is changing the way we issue your Repeat Prescriptions. We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 8th June 2020. The EPS system will minimise the risk of a prescription getting lost, will limit amount of visits to the surgery, as well as saving money for the NHS.

When ordering your medication we ask that you nominate a pharmacy of your choice, in readiness for your prescription to be sent direct to them. If you are unable to do this, a paper token will be issued by the surgery for you to take to any pharmacy.  

For further information on this service please click here: 

Repeat Prescription Ordering

To order repeat medications, you can either request online via 'Patient Access', telephone the main direct number, post in person using our letterbox or by post.

Prescriptions ordered before 10:00am will be ready for collection after 5:00pm on the next working day.  

Don't forget to leave enough time to order your repeat prescription, please order generally 1 week before your medication is due.

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