This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.



The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.


Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 111.

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.




We are able to send your prescriptions electronically using the NHS Electronic Prescription Service (EPS).

How can patients use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • A pharmacy
  • A dispensing appliance contractor (if you use one)

Ask your chosen pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you.

What does this mean for patients?

If you have repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. instead, your GP will send it electronically to the place you choose, saving you time.

You can chose a pharmacy which is convenient for you, such as near to where you work, live or shop.

Can patients change their nomination or cancel it and go back to paper prescriptions?

Yes you can. If you don't want your prescription to be sent electronically tell your GP.

If you want to change your nomination, speak to your newly chosen pharmacy or dispensing appliance contractor that offers EPS.

Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS Prescription Payment and Fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser, for example, if you forget who you have nominated and ask them to check. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.


For more information visit the Health & Social Care Information Centre Website by clicking on the EPS image below:


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website