New Road Surgery46 New RoadBromsgroveWorcestershire, B60 2JSTel: 01527 575 800
Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!
YOUR APPOINTMENT -
KEEP IT, CANCEL IT, BUT PLEASE DON'T WASTE IT!!!
Out of Hours
If you need a doctor out of normal working hours, ring 01527 575 800 and our answering machine will tell you how to contact the out-of-hours emergency service.
Cancelling your Appointment
To find out how to cancel your appointment
Having problems logging in to Patient Access?
Forgotten your password?
If so, please contact the surgery for assistance.
If you believe you have left something behind, please ask at reception.
Repeat prescriptions for drugs you take all the time can be obtained by returning the computer slip from your previous prescription or by telephoning or faxing the surgery.
Main Surgery Number 01527 575 800
Repeat Prescriptions Direct Line Number 01527 571316
The prescription line is open 24 hours a day to leave a message.
Prescriptions ordered before 10.00am will be ready for collection after 3.00pm on the next working day. (Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed)
The surgery is open from 8.30am until 6.30pm for the collection of prescriptions.
Don't forget to leave enough time to order your repeat prescription before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
We are able to send your prescriptions electronically using the NHS Electronic Prescription Service (EPS).
How can patients use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
Ask your chosen pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you.
What does this mean for patients?
If you have repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. instead, your GP will send it electronically to the place you choose, saving you time.
You can chose a pharmacy which is convenient for you, such as near to where you work, live or shop.
Can patients change their nomination or cancel it and go back to paper prescriptions?
Yes you can. If you don't want your prescription to be sent electronically tell your GP.
If you want to change your nomination, speak to your newly chosen pharmacy or dispensing appliance contractor that offers EPS.
Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS Prescription Payment and Fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser, for example, if you forget who you have nominated and ask them to check. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information visit the Health & Social Care Information Centre Website by clicking on the EPS image below:
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