mask pic

If you are asked to attend the surgery for a face to face appointment you will be required to wear a face covering - exceptions do apply. see here.

Please click here for Government advice regarding suitable face coverings.



The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.


Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.


Urgent Prescription Requests


We will be changing the way we process on the day/urgent prescription requests from 31st August 2020.


We are often asked to raise these urgently, often at very short notice, due to patients failing to order in advance. This impacts greatly on our workload because each repeat prescription request has to be checked personally by us to ensure it is safe to issue. If you ask us to do a repeat prescription on the same day it means that it has to be handled separately from the normal requests, and this means we have to take time out of our schedule to check it. Doing it this way increases the chances of a mistake being made and also can also lead to appointments times running late. Asking us to do a prescription on the same day is, in effect, jumping the queue. You may think ‘but it’s just one prescription’, but we have over 13,000 patients and can have many requests per day.


At the time of writing, we are seeing an increasing number of “same day requests.” We feel this is not safe and so have changed our rules regarding medication requests.


From the 31st August, all requests for repeat prescriptions will be subject to our “2 working days” turnaround, to ensure safety and fairness. It is your responsibility to ensure you order your repeat prescription in plenty of time.


Many medications can safely be missed for a few days if you do run out.

There are, of course, a few medications that must not be missed (such as Insulin and anti-epileptic drugs), and if you run out of one of these, then please explain this to our staff when you ring. We will issue such prescriptions as a one-off on the day in the first instance, but you will be asked to ensure you do not run out again and will be directed to this message on our website.


Please respect our staff if they explain this new process to you – they are working under instruction from the doctors and we are all doing our best to ensure safety of all our patients.


Thank you for your understanding.


The Doctors

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

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Lost Property

If you believe you have left something behind, please ask at reception.




New Road Surgery Staff Vacancies

Medical Receptionist required



We are looking to recruit a new part time Medical Receptionist to join our growing, friendly and enthusiastic reception team.

The job will include a number of different roles such as front of house reception desk, telephones, administration duties - including dealing with prescription requests. The environment can be fast paced and demanding at times, and the ability to remain calm and professional in stressful situations is an essential part of the job.

Job Specifics

  • Booking appointments and dealing with patient queries, face to face or over the telephone
  • Directing patients queries to the most appropriate person
  • Processing paperwork to the most appropriate person such as new registrations, hospital letters, prescriptions etc.
  • Liaising with clinicians
  • Working collectively within the team to deal with all general administrative tasks
  • Previous Medical Receptionist or administration experience is preferred, but not essential, as full training and support will be given on commencement of role

This is a part time position and may include early opens (07.45) and late evening closes (20.00), and some flexibility to cover holiday or sickness. We have varying hours available.

If you would to know more information you can email

We have various hours to fill, so have not stated the exact hours on the advert as there is some flexibility. The role/s can range from around 15-37.5 hours. After receiving your CV and cover letter, and if your application is shortlisted,  we would then ask applicants to complete a formal application form and arrange an interview. 


PLEASE NOTE: ONLY APPLICATIONS THAT INCLUDE A COVERING LETTER WITH A CV WILL BE CONSIDERED – please email to or write in, marking your application for Kari Breecher.

Closing date Friday 6th August.


*Any patient who becomes a member of staff, would need to re-register with a different surgery, however their family members can remain here.


Salaried GP required - number of sessions to be mutually agreed


We are delighted to offer the opportunity for a salaried GP to join our friendly, supportive and well organised team.

  • Competitive salary including medical indemnity covered by our practice group scheme
  • Daily coffee time meeting for all GP’s, which is central to our team philosophy, good humour and sanity (currently social distanced of course!)
  • We use a 4 (mini) session system with protected admin time
  • Healthcare Navigation/Signposting by trained receptionists in the first instance for all calls
  • We deal with patients via online access, telephone, video consult, and face to face if required
  • Daily dedicated on-call team made up of GP’s and Advanced Nurse Practitioner to triage calls and home visits (although visiting is minimal at present due to the pandemic)
  • Two Advanced nurse practitioners and three chronic disease management nurses (3 prescribers)
  • Clinical pharmacist
  • Highly trained document handlers, who manage 90% the of incoming documents without clinician input
  • ‘Good’ CQC rating and commended for our team ethos and team atmosphere
  • High QOF achieving
  • Training practice, with up to three GP registrars plus FY doctors
  • Collaborative working with neighbouring town practices to support local hospital, PCN working
  • Single site of 13,100 patients
  • EMIS Web with electronic links to hospitals and pharmacies and online booking
  • Current doctoring team consists of 5 partner s and 4 salaried GPs

We are a Covid secure practice, ensuring all staff adhere to infection control measures we have in place.

Bromsgrove is a Worcestershire market town with excellent road and rail links, within easy reach of Birmingham, and a full range of housing and excellent schools within the area. Our list covers the town and surrounding villages and hamlets of Bromsgrove.


For enquiries, informal visits and application forms please contact :

Mrs Sharon Blundell (Practice Manager) 01527 575800 (main surgery number)

Please enclose a covering letter if initially sending in your CV.


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