Changes to how we communicate with you
We understand that it is sometimes difficult to be available for a telephone call back from us, but as text messages are a quick, convenient, and efficient way of communicating, this is an option we would like you to be aware of.
Sometimes this can be a very useful way of providing you with specific information, links/telephone numbers, or further information.
Please let us know if you are happy for us to communicate you with this way and ensure that we have your correct mobile number on your records.
Alternative online method of consulting:
Perhaps your problem could be dealt with another way?
We are sometimes able to direct you to alternative services or perhaps deal with your problem without the need for a face to face appointment.
Please click on the 'online consult' banner below for more information.
Please note this is only for non urgent problems. We will endeavour to deal with your problem quickly, but you might still be asked or advised to book a routine consultation.
We have extended hours here at the surgery, and also at our shared hub for all the Bromsgrove practices:
New Road Surgery: late night Mondays, early Tuesday mornings, and one Saturday morning each month (first Saturday of the month, unless it falls on a B/H weekend)
BHI Parkside 'Hub': every Tuesday evening 18.30-20.00
We also have occasional weekends throughout the year at the hub covering Friday's 18.30-20.00 and Saturday's 08.30-12.30 for face to face appointments with GP's, nurses and HCA's, and telephone call appointments with a GP on a Sunday.
Injured or unwell?
Stop and think - is A& E for me?
There are a range of local NHS services - which may be quicker and even be closer to your home. Using the right service means you don't spend hours waiting in A&E, and treatment can be given quicker to those really in need of urgent care.
Get your free guide to local health services: Is A&E for me?
This vital guide gives you all the information you need, when you need it most. Quickly find your nearest Minor Injury Unit, GP, Pharmacy and A&E department or find out how to treat yourself at home.
Is A&E for me? presentation
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family test is a way of gathering your feedback about this experience and helping to drive improvement in services.
Take the Friends and Family test today by clicking on the image to the left.
(Site updated 14/02/2020)