We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can sometimes go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please click here. Once you have completed the form this is submitted to our Administration Manager who will deal with your concerns appropriately.
Alternatively you can submit your concern via letter FAO the Administration Manager or by email to nrsb.admin@nhs.net
For further details on our complaints procedure, please click here
